Terms and conditions

Returns, Refunds and Exchanges

We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged or defective in any way, please get in contact with us via the Contact Us page as soon as possible at with your order number and a photo/video of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Living Room Jungle is not responsible for these charges if they are applied and are your responsibility as the customer.

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

We use a range of shipping providers and ultimately the shipping time frame is dependent on these providers.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please get in contact with us via the Contact Us page with your name and order number, and we will look into it for you.

Affiliate Disclosure & Credits

Living Room Jungle is a participant in the Amazon Affiliates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.

Content on this site may contain affiliate links. These links take you to third-party sites, such as Amazon.com. If you make a purchase, Living Room Jungle may receive a small commission at no additional cost to you.

We thank you for your support.